Open Mon-Fri 7:30 AM - 5:30 PM
Bellow you will find some of the most frequently asked questions. If you cannot find an answer below please Contact Us with your questions.
Appointments are recommended to ensure faster service, but we do our best to accommodate walk-ins based on availability. Scheduling ahead helps us serve you more efficiently.
We provide estimates after an inspection or diagnostic to ensure accuracy. We believe diagnosing the issue properly is the best way to avoid unnecessary repairs.
Modern vehicles, including hybrid, and electric models, require specialized tools and expertise to properly diagnose issues. The diagnostic fee covers the time and equipment needed to identify the root cause so repairs are done correctly the first time.
No. We will always contact you with our findings and recommendations before performing any repairs. No work is done without your authorization.
Costs vary depending on the vehicle and issue. After diagnosis, we provide a clear estimate so you can decide before any work begins.
Yes. Most repairs include a 12 month/ 12,0000 mile warranty on parts and labor. Warranty details depend on the repair and will be explained during your visit.
We respect your decision. If declining a repair may affect safety or reliability, we document it and explain the risks so you are fully informed.
Yes. Whenever possible, we provide photos, videos, or in-person explanations to help you understand your vehicle’s condition.
We service most gasoline, hybrid and electric vehicles, including domestic and foreign cars, trucks, SUVs, and vans. If you’re unsure about your vehicle, feel free to call and ask.
We use high-quality parts appropriate for your vehicle and repair. In some cases OEM parts are recommended, and we’ll explain the difference so you can choose what works best for you.
Yes. We offer financing through EasyPay, which allows qualified customers to spread the cost of repairs into manageable payments instead of paying everything upfront.
Repair time depends on the issue and parts availability. We’ll give you an estimated timeline and keep you updated throughout the process.
Many services can be completed the same day. More complex diagnostics or repairs may require additional time. Scheduling early improves same-day availability.
Having your oil and oil filter changed, at least as often as recommended by the manufacturer, is likely to generate the single biggest return on your routine-maintenance investment. Replacing the dirty oil and filter will help protect the internal parts of the engine from premature wear. It’s important to use the recommended grade of oil for your vehicle for the best protection and fuel mileage. See your vehicle owner’s manual for the recommended oil change interval, or follow the oil-life monitoring system, if equipped.
It sounds like it is time for a tune up. Courtesy Auto Repair & Service will do a complete inspection of the engine including checking spark plugs, spark plug wires (if equipped), fuel injection, fuel filter and air filter etc. and replace or clean all necessary items.
With the cost of major repairs today an extended service plan with the right company is a good thing to have. There are many plans offered and we work with all service providers. They have saved our customers thousands of dollars over the cost of the plan. We are currently also a CarShield partner, find out more here: carshield.com/facility/22780
We proudly serve drivers throughout Las Vegas, Henderson, Summerlin, Paradise, Spring Valley, and nearby communities.